Important : Covid-19 Update
We know these are difficult times for everyone, as the COVID-19 coronavirus outbreak continues to disrupt all aspects of our lives. We hope you, your family and loved ones are keeping safe and well.
Isinglass continues to trade through this uncertain time. Our main priority is to look after our people and their families, to support their safety and well-being, as well as doing what we can to help in our local communities. We also know that many of our clients still need our support, so we have adapted our ways of working in line with Government guidance and to suit our clients’ needs – continuing to provide our clients with the high-level of service they expect from Isinglass, but delivered in a remote setting.
We have taken the following steps:
1. Our team
We have always invested strongly in up-to-date technology and continue to do so, enabling our team to work remotely using systems and processes that ensure confidentiality, integrity, high-availability, effective collaboration, and ease of contact. In practice little has changed for us in the way we work, other than social distancing and a few process tweaks here and there to suit our clients’ needs. We continue to be contactable using all normal methods and we are operating successfully within our ISO 27001 and ISO 9001 quality management systems.
Our management team is holding regular additional calls to make sure we remain fully up to date with the situation as events unfold, and we are closely monitoring guidelines and advice provided by the Government and Public Health England – adapting as necessary. It’s too early to say how we’ll react to the easing of social distancing restrictions, but our approach will be cautious. We will continue to put the interests of our staff and their families first, but we adapt to suit our clients’ needs.
2. Guidance to our staff
All of our staff understand the crucial role that we all play in protecting against the spread of the virus and looking after each other, including the importance of basic hygiene, signposting to NHS advice and staying in touch.
3. Client meetings
We are fully available to host or participate in telephone and video conference meetings, using any means acceptable to our clients including Microsoft Teams, Skype, Zoom and Google Hangouts. Although our systems were in place before the pandemic struck, we have decided to upgrade our telephony for tighten integration with Microsoft Teams. Of course, we long for the time when it will be safe to meet face to face, but in the meantime please be assured that we can continue to operate and support clients remotely and in an engaging ‘business as usual’ manner.
4. Contacting us
If you have any questions, please get in touch with your normal Isinglass contact via phone or email.
Many thanks to our staff and our clients for your continued support.
Paul & Paul.
What we do
At Isinglass, it’s our practical experience and independence that really counts when delivering projects for clients. We specialise in providing a full range of services for both DB and DC pension schemes to employers and trustees.
We have acted for clients of all sizes across the UK since 2007 and our team have impressive previous industry experience in both Pensions and HR Shared Services, having all held senior positions in major corporates and large consultancies.
Read more About us
Bringing the outside in
We’ll bring experience, ideas, enthusiasm and responsiveness into the heart of your business and are very used to working as part of the team. We’ll ensure that you can take advantage of the latest market developments and ideas by cutting through the noise and marketing gloss by only bringing to you those that are directly relevant.
We are proud to be refreshingly different and fun to work with. Our approach and unrivalled experience mean that we are uniquely positioned to bring the outside in, providing better, and more cost-effective solutions.
Experience goes further
Hedging our bets and sitting on the fence is simply not in the Isinglass DNA. Why would it be when our team of industry-recognised experts have worked as senior leaders of large consultants and in-house roles across the full range of pension services? Plus as we don’t have “house views”, we call it as we see it and will always give you advice which is straight-forward and practical.
What’s more, our belief is that our experts should also be ‘doing’, to actually make things happens for our clients. We don’t just ‘talk’, we ‘walk’ as well, and to use our experience to help to implement our advice in a smooth and efficient way.
Clearer advice and charges
Clarity and transparency are at the core of everything we do and we’ll always put your best interests before our own by concentrating on the project in hand, and not what further work it might lead to.
We don’t provide complicated solutions where a simple, targeted approach will reap the same benefits. Nor do we use lots of words when just a few will do.
We will also always provide you with value for money and transparency in our charges, providing fixed fees where possible.
Read more about How we work